The process by which a table game floor supervisor monitors a patron's gambling routine, or a gaming device monitors a player's action through a computerized rating system, is called what?

The process by which a table game floor supervisor monitors a patron's gambling routine, or a gaming device monitors a player's action through a computerized rating system, is called what?

• A. Drop tracking.
• B. Player ratings.
• C. Theoretical win.
• D. House edge.

Answer: (B)

The concept being tested is evaluating and scoring a player’s level of play over time. This is what “player ratings” means: a system (whether observed by a floor supervisor or automated by gaming devices) that tracks a patron’s wagering, frequency, session length, and overall behavior to assign a rating or tier to that player. This rating helps determine comps, promotions, and how the casino services and monitors the player, guiding how much value the casino routes to that patron. Drop tracking focuses on counting the money physically dropped into the banking or payout systems, not on the player’s ongoing behavior or how they’re valued. Theoretical win is a mathematical expectation of win for a game or device, used for game design and performance assessment, not for rating individual players. House edge is the built-in advantage of the house in a game, again a game-property metric, not a player-tracking rating system. So this option best fits because it directly describes the system that monitors and scores a player’s activity to determine their value and the level of rewards or attention they receive.

The concept being tested is evaluating and scoring a player’s level of play over time. This is what “player ratings” means: a system (whether observed by a floor supervisor or automated by gaming devices) that tracks a patron’s wagering, frequency, session length, and overall behavior to assign a rating or tier to that player. This rating helps determine comps, promotions, and how the casino services and monitors the player, guiding how much value the casino routes to that patron.

Drop tracking focuses on counting the money physically dropped into the banking or payout systems, not on the player’s ongoing behavior or how they’re valued. Theoretical win is a mathematical expectation of win for a game or device, used for game design and performance assessment, not for rating individual players. House edge is the built-in advantage of the house in a game, again a game-property metric, not a player-tracking rating system.

So this option best fits because it directly describes the system that monitors and scores a player’s activity to determine their value and the level of rewards or attention they receive.